FAQ's
Most Frequently Asked Questions
General
To arrange a survey, you can fill out our online contact form. A member of our team will get back to you within 48 hours.
Within 48 hours of completing the survey, our team will reach out to you. We will provide details about the costs of the works and any funding that we may be able to access.
The Government’s ECO3 grant program allows us to apply for grants. We can install your energy efficiency measures for free or at a heavily discounted price if there is a household member on a qualifying benefit.
You don’t need to be on an ECO3 qualifying benefits to qualify for Local Authorities. Every Local Authority is unique, so please contact our team for more information about your particular Local Authority.
We do not offer financing options unfortunately. If you have any concerns, please contact us.
Even if you qualify for a grant, we can put in energy efficiency measures in rented properties. However, we will need permission from the landlord.
UK Greendeal has several accreditations that will reassure you that your business is in safe hands. All of these accreditations come with inspections and audits each year to ensure that our work meets the highest standards.
The following websites allow you to check UK Greendeal:
Insulation
A cavity wall is a wall that was constructed after 1930. This is a wall that allows insulation to be installed and improves the building’s energy efficiency. Pre-1930 properties most likely had a solid wall, so they don’t have this space. They must be insulated internally or externally. You attach insulation to the wall, then cover it with plaster (internally), or render (externally). Cavity wall insulation costs less than solid wall insulation and is easier to install.
Cavity wall insulation takes about 2-3 hours.
The time it takes to insulate an external or internal property is longer. It all depends on how large the property. As a rough guide, allow for 3-5 days internal insulation and 7-10 days external wall insulation.
All insulation installations come with a 25-year CIGA guarantee.
To finish the External Wall Insulation, we use a silicone render. We offer a variety of colours and will give you samples before ordering any materials.
Only UK Greendeal can be laid on top of existing materials. It is not permitted to remove existing material. If the job is private, we will remove any insulation that is already there.
However, this will increase the cost of the job. While we can work around some items in your loft, we require that you remove all boxes and other items from the loft before we begin the installation.
Boilers
We install Ideal Logic boilers as standard. They come with a variety of warranties. If a customer is looking for a particular model, we can install it.
A member of our team will contact the customer after installation to conduct a job satisfaction survey. We also discuss our service plans. We recommend that you have a service plan as long as your warranty is valid.
We do not offer financing options unfortunately. If you have any concerns, please contact us.
Yes. We will work closely with customers to make sure that the boiler they choose is right for them and is located in the best place.
We can install a complete new wet system in your property under the ECO scheme. The gas feed to your property would be the deciding factor, but we will discuss your options during the survey.
If your property is in an area with no gas supply we can upgrade/install a brand new electric heating system.